Frequently Asked Questions

Q: We are looking at purchasing new computers that will be running ANSYS. Could you tell me how ANSYS performs on various hardware platforms and configurations, and what graphics card to use?

 A: ANSYS has compiled benchmarks on various hardware configurations. These can easily be found at the Support Services - Hardware Support area of the ANSYS web site. In the Hardware Support area you will find:

* "Certification" is the acceptance of the combination of operating system and machine model for successful execution of the ANSYS Family of Products.

Q: How does ANSYS handle Class3 errors in its program?

 A: In the world of engineering analysis software, ANSYS, Inc.'s Quality Assurance program is the mark by which all others in the industry are measured. Errors, though undesirable, are inevitable in software products as large and complex as ANSYS/Multiphysics and its derived products.

 Class3 errors, which may cause the program to yield incorrect results that are not obviously faulty, produce immediate action at ANSYS, Inc. The person who investigates and corrects the Class3 error produces a Class3 Error Report. A qualified code reviewer studies the error report and its associated program and documentation, and verifies that the error has been fixed. The Class3 Error Report is then reviewed by an independent, technically qualified Quality Assurance staff member. The Quality Assurance Manager then reviews and approves the Class3 Error Report. It is then sent to all commercial licensees of ANSYS products with TECS (formerly known as maintenance), Class3 error notification service, or Quality Assurance Services.

 To learn more about the reporting and handling procedures concerning Class3 errors, visit the ANSYS web site at Support Services - Quality Assurance.

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